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Frequently Asked Questions
What are your shipping rates and delivery timelines?▼
MCM House offers flat-rate shipping nationwide. In-stock items typically ship within 5-7 business days, while custom furniture orders require a lead time of 10-12 weeks.
What is your return policy for furniture and decor?▼
We accept returns on homewares within 14 days of delivery. Please note that custom furniture and made-to-order pieces are final sale and cannot be returned or exchanged.
Which payment methods do you accept at checkout?▼
We accept all major credit cards, including Visa and Mastercard. For your convenience, we also offer flexible interest-free payment plans through Afterpay and Zip for eligible purchases.
How do you ensure the quality of your products?▼
Every MCM House piece is crafted using premium materials and undergoes rigorous quality control. We provide a comprehensive warranty to ensure your investment remains beautiful for years.
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